The purchased products will be delivered to the customer in 5 working days.
The dispute of a missing, broken or incorrect product must be made within 48 hours of receipt of the products by writing an email to firstname.lastname@example.org .
III. RIGHT OF WITHDRAWAL
"Consumer Code" (Legislative Decree 6 September 2005, n. 206), pursuant to and within the limits of art. 64 of the Legislative Decree 21 February 2014, n. 21 Implementation of directive 2011/83 / EU on consumer rights, amending directives 93/13 / EEC and 1999/44 / EC and repealing directives 85/577 / EEC and 97/7 / EC. (14G00033), the customer has the right, within 14 working days of receipt of the products purchased, to exercise the Right of Withdrawal, consisting of the right to return the products received and to obtain a refund of the price paid. You will have to communicate the desire to withdraw no later than 48 hours from the arrival of the article by writing an email to email@example.com.
This right applies to all products contained on the site https://angelofbeauty.it, with the absolute exclusion of audiovisual or IT software products delivered sealed and subsequently opened by the customer.
Also pursuant to the aforementioned Legislative Decree 206/2005 it is specified that the Right of Withdrawal is exclusively reserved for consumer customers and that is only to natural persons who purchase the products for their own use and act for purposes not related to professional activity, or if they do not make the purchase by indicating a VAT number when ordering.
To make use of the Right of Withdrawal
the Customer must contact Customer Support at the telephone number +39 3713319113.
Subsequently, the Customer must send a registered letter with return receipt to the following address:
Via Sant'Antonio, 27
00040 Ardea (RM)
The customer can anticipate the communication via e-mail to the address: firstname.lastname@example.org.
Once the communication has been received, Angel of Beauty will communicate to the customer the modalities and the return number.
The customer must promptly ship to the address communicated by Angel of Beauty.
The transport costs and the responsibility of the goods during shipment, as required by law, are borne by the customer. It is therefore advisable to insure the products with the chosen courier, taking care to carefully pack the goods, where possible by inserting them in an external box, avoiding damaging the original packaging with adhesive tapes, labels, etc. The product must be returned intact in the original packaging complete with all its parts and accessories. In case of transport damage occurred during the return, Angel of Beauty will communicate the same to the customer within five working days of receipt of the goods, allowing him to file a complaint with the courier used for the transport. The damaged goods will be made available for return and the withdrawal request will be canceled at the same time.
Without prejudice to any repair costs for ascertained damage, Angel of Beauty will refund the full amount of the goods within 30 days and in any case not before receipt of the purchased goods by means of a reversal procedure on the credit card or by bank transfer to the current account indicated. by the customer. The right of withdrawal is totally lost if the products are returned damaged (for reasons other than transport) or incomplete, or missing parts, accessories and components, including instruction manuals, user licenses, warranties, etc.
Notes: With regard to purchases with collection at an Angel of Beauty point of sale, the Right of Withdrawal is not applicable as it is not a distance selling.
III. IN CASE OF RETURN
In case of redelivery for wrong address or for incomplete data, the cost is 5 € .